Account & Data Deletion
Request permanent deletion of your SparkByte account and all associated personal data
â ī¸ Important: This action is permanent and cannot be undone. All your data, including fasting history, preferences, and account information will be permanently deleted.
How to Delete Your Data
Since all your personal data is stored locally on your device, you can delete it directly from the app using the Privacy Settings. If you need assistance or want to ensure complete removal, follow these steps:
In-App Deletion
To delete all your data directly from the app:
- Open the Fazu app
- Go to Settings (gear icon)
- Scroll down and tap on Redo Onboarding
- Confirm that you want to reset the app
This will delete all your personal data and reset the app to its initial state.
Confirmation
We will send you a confirmation email within 24 hours acknowledging your request and verifying your identity.
Processing Complete
Your account and data will be permanently deleted within 30 days. We'll notify you when the process is complete.
What Data Will Be Deleted
âšī¸ Important: Fazu stores all your personal data exclusively on your device. We do not store any of your personal information in the cloud or on our servers.
â Data That Will Be Deleted From Your Device
- Personal profile information
- Fasting history and progress data
- Personal preferences and settings
- AI interactions and recommendations
- All locally stored information
â Data That May Be Retained
- Anonymized usage statistics (no personal identifiers)
- Support ticket history (for legal compliance)
- Financial records (for accounting purposes)
- Data required by law to be retained
Retained data cannot be linked back to you personally.
Processing Timeline
Alternative Options
Before requesting complete deletion, consider these alternatives:
- Account Deactivation: Temporarily disable your account without losing data
- Data Export: Download your data before deletion
- Selective Deletion: Delete specific types of data while keeping your account
Contact us at [email protected] to discuss these options.
Contact Information
âī¸ Contact Support
For data deletion requests, privacy questions, and all support inquiries
đ Questions? If you have any questions about the data deletion process or need assistance, please don't hesitate to contact our support team. We're here to help ensure your privacy rights are respected.